Shipping Info

Free UK Shipping on Every Order

Every order ships free across the UK. No minimums, no surprises.

Delivery Times

Standard UK: 2-5 working days, fully tracked. Orders placed before 2pm Monday-Friday are dispatched the same day.

Express UK: 1-2 working days (where available at checkout).

International: EU and US delivery available at checkout. Typically 5-10 working days. Import duties may apply.

Tracking

You'll receive a tracking link by email within 1 hour of dispatch. If you haven't received it, check your spam folder or email us at hello@mybasketo.com.

Lost Parcels

If your order hasn't arrived within 10 working days, get in touch. We'll investigate and send a replacement or full refund — whichever you prefer.